Kenmore Error Codes

Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.

Licensed & Insured

2012

Serving Since

Warranty

Emergency response available

Mon–Fri 8am–6pm · Sat 9am–4pm · Sun 9am–5pm (EDT)

2012

Serving Since

Service-call pricing

FREE with repair — every tier goes toward your repair, $0 extra.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$125
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$175

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Below are 30 common Kenmore error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).

Critical (13)

— food spoiling, safety, or appliance unusable
CodeWhat it means
F1Main control board communication error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check wiring harness and replace main control board if necessary.
F10Main control board failure.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will replace the main electronic control board.
F11Communication error between boards.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect wiring harness and replace faulty control board(s).
F14Main motor or compressor fault.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test compressor windings and start relay, replace if necessary.
F15Heating element failure.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test the heating element for continuity and replace if open.
F18Drainage error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check drain hose, pump, and filter for obstructions.
F19Main control board communication issue.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will verify wiring integrity and replace the main control board.
F25Main control board communication error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect all control board connections and replace the main board.
F27Drain pump failure.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check the drain pump for obstructions and electrical faults.
F29Heating element failure.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test the heating element for continuity and replace if defective.
F6Main motor or circulation pump error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check motor windings and connections, replace pump or motor if failed.
F7Drain pump error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check drain pump for obstructions or electrical failure.
F8Overheating detected.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect heating element and thermostat for malfunction.

Important (16)— needs service within days

CodeWhat it means
F13Defrost system fault.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test defrost heater, thermostat, and fan motor.
F16Door lock mechanism error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect and replace the door lock assembly.
F17Water fill error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check water supply, inlet valve, and flow meter.
F2Defrost system error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect defrost heater, thermostat, and control board for faults.
F20Motor or fan failure.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test motor windings and bearings, replace if necessary.
F21Water sensor fault.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect the water level sensor and tubing.
F22Door switch circuit fault.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test the door switch and its wiring harness.
F23Water inlet valve malfunction.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check for water pressure issues and test the valve solenoid.
F24Defrost system malfunction.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test defrost heater, thermostat, and control board.
F26Temperature sensor error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will measure thermistor resistance and replace if outside specifications.
F28Motor or fan failure.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test the motor or fan for proper operation and replace if needed.
F3Temperature sensor error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will test thermistor resistance and replace if out of spec.
F30Water fill system error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect the water inlet valve and flow meter for issues.
F4Water inlet valve error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check for blockages and test the water inlet valve solenoid.
F5Door switch error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will inspect the door switch and its wiring for continuity.
F9Water level sensor error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check the water level sensor and its air tube for blockages.

Minor (1)— quality of life issue, can wait

CodeWhat it means
F12User interface or display error.
Models: Elite, Pro, Kenmore Standard
Fix: Technician will check connections to the user interface and replace if defective.

Code matches a symptom? Read the diagnostic guide

Kenmore codes often correspond to a broader appliance issue. Match your code to a symptom below:

Don't see your Kenmore code?

Call us — we've seen most Kenmore codes in the field. transparent service-call pricing (applied to repair).

Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Kenmore or its parent manufacturer. Codes shown reflect common scenarios across the Kenmore product line; specific behavior may vary by model year and configuration.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
Israel Cortes

Israel Cortes

3 months ago
Google

Quick response to my service request, called back in minutes. When the tech Alex arrived, quickly diagnosed the issue, provided a quote and even showed me the part prices. Replaced the bad parts and tested it out. Couldn’t really as for much more.

Mirta F Gonzalez

Mirta F Gonzalez

4 months ago
Google

I highly recommend this company. Alex did an excellent job. Alex was very nice and respectful. He left the are spotless clean and dry. I highly recommend him to do any repairs on your appliances. Thank you Alex for a great job

Mirta Gonzalez

Mirta Gonzalez

4 months ago
Google

QRAppliancerepair was recommended by my neighbor. Alex was very pleasant to chat with. He was very respectful and very polite. Alex showed me what the problem was, gave me a price and once I approved it he started to work on it right away. Alex did an outstand…

Aidan Palmer

Aidan Palmer

5 months ago
Google

Alex did a great job fixing my Maytag washing machine. He came and diagnosed it in under 20 minutes, and came back and fixed it within the same day! Would recommend, they provide quality affordable service.

Jessica Miller

Jessica Miller

6 months ago
Google

Oleksandr did a great job repairing my washing machine. Everything was done carefully and professionally. Thank you so much!

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Tue8am–6pm EDT
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Thu8am–6pm EDT
Fri8am–6pm EDT
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Sun9am–5pm EDT
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
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Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

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