
Freezer Repair Services
- Licensed & Insured
- Warranty
- Serving Since 2012
Mon–Fri 8am–6pm · Sat 9am–4pm · Sun 9am–5pm (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
Appliances we repair
Experienced technicians serving Charlotte, NC and nearby areas.
Brands We Service:
Brands serviced: Whirlpool, Samsung, Kenmore Elite, DCS, GE Monogram, GE, Scotsman, Hoshizaki, Manitowoc, Sub-Zero, Wolf, Viking, Thermador, Bosch, Bertazzoni, Dacor, Marvel, GE Profile, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Electrolux, Jenn-Air.
How it works
Three steps from your call to a working appliance.
- 1
Book your appointment
Call or book online and pick an arrival window. Same-day slots are often available.
- 2
Professional diagnosis
A certified technician arrives, finds the fault and quotes the repair up front. The diagnostic fee is waived when you approve the work.
- 3
Repaired, usually same visit
Most repairs finish on the first visit with parts carried on the van.
When your freezer stops cooling properly, it can lead to significant food spoilage and inconvenience. Quick Reliable Appliance Repair is here to help Charlotte-area residents and businesses with expert freezer repair services. Serving Huntersville, Charlotte, Matthews, Mooresville, and Concord, our experienced technicians understand the urgency of a malfunctioning freezer. We are equipped to handle repairs for a variety of top brands, including DCS, GE Monogram, Scotsman, Hoshizaki, and Manitowoc. Our commitment is to provide reliable and efficient service to get your appliance back to optimal working condition. We offer same-day service appointments for urgent situations and are also available for weekend service, ensuring you can get help when you need it most. At Quick Reliable Appliance Repair, we believe in transparent pricing. You'll receive a clear quote for the repair before any work begins, and the diagnostic fee is applied to the total repair cost if you proceed with the service. This ensures there are no hidden fees and you know exactly what to expect. While we focus on residential freezers, our team also has the expertise to service commercial and restaurant kitchen appliances, understanding the critical role they play in business operations. We aim to provide a stress-free repair experience, from the initial call to the final fix, backed by our dedication to customer satisfaction and quality workmanship.
Updated
Our trucks & technicians
Common Freezer Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Freezer not cooling
The most common symptom is the freezer failing to maintain a sufficiently low temperature. You might notice that food items are thawing or are not frozen solid. This can manifest as ice cream becoming soft or frozen vegetables feeling pliable.
Freezer is too cold
In some cases, a freezer might over-freeze, causing items to become excessively hard or even developing freezer burn rapidly. This can also lead to excessive frost buildup, impacting the unit's efficiency and potentially damaging contents.
Excessive frost buildup
A thick layer of frost accumulating on the interior walls, shelves, or around the door seal indicates a potential issue. This can be caused by a malfunctioning defrost system or a faulty door seal that allows warm, moist air to enter.
Freezer making strange noises
Unusual sounds such as buzzing, rattling, clicking, or grinding coming from the freezer can signal underlying mechanical problems. These noises often point to issues with the compressor, fan motor, or defrost timer.
Freezer door not sealing properly
If the door doesn't close tightly or the seal appears damaged, warm air can infiltrate the freezer. This leads to temperature fluctuations, increased energy consumption, and potential frost buildup, compromising food safety.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell
If you detect a persistent burning odor emanating from your freezer, immediately unplug the unit. This could indicate an electrical issue with the motor or wiring that requires urgent professional attention.
Significant water leakage
While minor condensation is normal, substantial water pooling around or under the freezer can signify a serious issue with the defrost drain or water supply line. Unplug the unit and contact a professional to prevent further damage.
Freezer Repair We Provide
Common Freezer Repair Issues We Fix
Brands We Service
Why Choose Quick Reliable Appliance Repair?
What Charlotte, NC says about us
4.8based on 179 Google reviews
Israel Cortes3 months ago
Quick response to my service request, called back in minutes. When the tech Alex arrived, quickly diagnosed the issue, provided a quote and even showed me the part prices. Replaced the bad parts and tested it out. Couldn’t really as for…
Mirta F Gonzalez4 months ago
I highly recommend this company. Alex did an excellent job. Alex was very nice and respectful. He left the are spotless clean and dry. I highly recommend him to do any repairs on your appliances. Thank you Alex for a great job
Mirta Gonzalez4 months ago
QRAppliancerepair was recommended by my neighbor. Alex was very pleasant to chat with. He was very respectful and very polite. Alex showed me what the problem was, gave me a price and once I approved it he started to work on it right away.…
Hours of Operation(all times EDT)
Service Areas
Common Problems We Fix
Serving Charlotte, NC and nearby
Request service from Quick Reliable Appliance Repair
Tell us what's wrong and pick a time — we'll confirm your appointment fast.
Service call from $99 — waived when you proceed with the repair
Frequently Asked Questions
How quickly can you fix my freezer?
We offer same-day service for freezer repairs, and our team is also available for weekend appointments. Our goal is to address your freezer issue as promptly as possible to minimize food spoilage and inconvenience.
What freezer repair brands do you service?
We service a variety of reputable freezer brands, including DCS, GE Monogram, Scotsman, Hoshizaki, and Manitowoc. Our technicians have the expertise to handle repairs for these specific models.
Are your technicians experienced?
Our technicians are experienced professionals trained to handle a wide range of freezer repairs. We focus on providing skilled service for the brands we specialize in.
How does your pricing work?
We believe in transparent pricing. You'll receive a clear quote for the repair before any work commences. The diagnostic fee is applied to the total repair cost, ensuring you only pay for the service you need.
Need Charlotte, NC appliance repair?
Book online in under a minute, or call now.








