Quick Reliable Appliance Repair
Free Service Call With Repair

Scotsman Appliance Repair in Lake Norman & Charlotte, NC

We respond in 1 hour, not days

  • Since 2012
  • 90-Day Parts & Labor
  • Price Quoted Before Any Work
  • Calls Answered 24/7
  • Licensed & Insured
  • Same-Day Service

Service call is FREE with any repair$0 diagnostic when we do the work.

4.8
185 Google reviews
2012Serving Since
90-dayWarranty
SameDay Service

Book online — pick your time in 60 seconds

Pick your appliance and enter your ZIP — we'll take it from there.

Service call $175 — waived when you proceed with the repair

Brands We Service:

GE Profile
LG
Frigidaire
Maytag
KitchenAid
Kenmore
Electrolux
Jenn-Air
Bertazzoni
Bosch
Dacor
DCS
GE
GE Monogram
Hoshizaki
Kenmore Elite
Manitowoc
Marvel
Samsung
Scotsman
Sub-Zero
Thermador
True
Viking
Whirlpool
Wine Enthusiast
Wolf

Brands serviced: GE Profile, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Electrolux, Jenn-Air, Bertazzoni, Bosch, Dacor, DCS, GE, GE Monogram, Hoshizaki, Kenmore Elite, Manitowoc, Marvel, Samsung, Scotsman, Sub-Zero, Thermador, True, Viking, Whirlpool, Wine Enthusiast, Wolf.

Simple process

How it works

Three steps from your call to a working appliance.

  1. 1

    Book your appointment

    Call or book online and pick an arrival window. Same-day slots are often available.

  2. 2

    Professional diagnosis

    A technician arrives, finds the fault and quotes the repair up front. The diagnostic fee is waived when you approve the work.

  3. 3

    Repaired, usually same visit

    Most repairs finish on the first visit with parts from the van, backed by our 90-day parts and labor warranty.

When your Scotsman ice maker or other commercial refrigeration unit needs expert attention, Quick Reliable Appliance Repair is your trusted local solution in the Charlotte, NC area. With a commitment to prompt and professional service, our experienced technicians understand the critical role your Scotsman appliances play, whether in a bustling restaurant kitchen or a high-end residential setting. Since 2017, we have dedicated ourselves to providing reliable repairs for a range of premium appliance brands, including Sub-Zero, Wolf, Viking, Thermador, and Miele, ensuring your kitchen runs smoothly. Our service extends across Huntersville, Charlotte, Matthews, Mooresville, and Concord, bringing our expertise directly to your door. We recognize that in commercial environments, downtime can be costly, which is why we also handle commercial kitchen appliance repairs with the same level of diligence and efficiency. At Quick Reliable Appliance Repair, we believe in straightforward service, offering transparent pricing where the diagnostic fee is always applied to the final repair cost. You’ll receive a clear quote upfront, with no hidden charges, allowing you to make informed decisions about your appliance service needs. Our team is equipped to address a wide variety of Scotsman issues, ensuring that your ice production or refrigeration needs are met with minimal disruption. Trust us to restore your Scotsman appliances to optimal working condition with skill and care, right here in your community.

Licensed

Updated

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Common Scotsman appliance repair symptoms

If you're noticing any of these, it's time for a diagnostic.

  • Ice machine not making ice

    This is one of the most common issues Scotsman owners face. It can stem from various problems, from simple user errors to more complex mechanical failures within the unit. Ensuring the water supply is adequate and the machine is properly powered is the first step in diagnosing this symptom.

  • Leaking water

    Water leaks from an ice machine can be messy and indicate a problem with the water inlet valve, a frozen water line, or a damaged seal. Prompt attention to leaks is important to prevent water damage to your flooring or surrounding cabinets.

  • Unusual noises

    Grinding, banging, or excessive buzzing sounds can signal issues with the compressor, fan motor, or water pump. These noises often indicate that a component is malfunctioning or nearing the end of its lifespan and requires professional assessment.

  • Poor ice quality

    If your Scotsman is producing cloudy, soft, or oddly shaped ice, it could be due to water quality issues, insufficient freezing cycles, or problems with the evaporator. Sometimes, a thorough cleaning and descaling can resolve these aesthetic problems.

When to call us right away

A handful of symptoms that mean it's time to stop and bring in a pro.

  • Electrical burning smell

    If you detect a burning smell coming from your ice machine, immediately unplug the unit and do not use it. This could indicate an electrical short or overheating component, posing a fire risk.

  • Significant water flooding

    A major water leak that is flooding the surrounding area requires immediate attention. Turn off the water supply to the machine and unplug it to prevent further damage and potential electrical hazards.

Scotsman Appliance Types We Repair

Common Scotsman Problems We Fix

Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues

Pricing & Estimates

Service call $175 — waived when you proceed with the repair. We provide a written estimate before starting any repair. Parts are matched to your Scotsman model before we order them.

Scotsman Repair by City

Customer reviews

What Lake Norman & Charlotte, NC says about us

4.8based on 185 Google reviews

  • megan cheng2 months ago

    I’m very happy with the service from this company. Yuriy was knowledgeable, professional, and took the time to properly diagnose and fix our ice machine. He knew exactly what he was doing and got it working again quickly. Great service,…

  • Julie Bouer3 months ago

    Alex saved my fridge! I was so worried that I would have to buy a new one, which would mean spending a lot more money on delivery, installation, and waiting for a replacement. Luckily, I found such a skilled and reliable appliance repair…

  • Zach Foster5 months ago

    Alex did an excellent job diagnosing and repairing our Bosch dishwasher with an E15 Watertap error. Yuri worked with me to schedule repair visits that worked around my schedule, otherwise I have no doubt that this could've been resolved…

Service Availability

Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available — we work Saturday and Sunday for customers who can't wait until Monday.

Other Brands We Service

Areas we serve

Serving Lake Norman & Charlotte, NC and nearby

Frequently Asked Questions

Do you service Scotsman?

Yes, we provide expert repair services specifically for Scotsman ice machines. Our technicians are experienced with this brand and are equipped to handle various common and complex issues.

How fast can you come?

We offer same-day service for urgent Scotsman ice machine repairs. Our goal is to address your appliance needs as quickly as possible to minimize disruption.

What areas do you serve?

Our service area includes Charlotte, Huntersville, Matthews, Mooresville, and Concord. We are a local business committed to serving these communities with reliable appliance repair.

Is your pricing transparent?

Absolutely. We provide upfront pricing for all Scotsman repairs, and our diagnostic fee is applied towards the total cost of the repair if you proceed with the service.

Need Lake Norman & Charlotte, NC appliance repair?

Book online in under a minute, or call now.

We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Scotsman or its parent manufacturer.Scotsman and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.