Scotsman Appliance Repair in Matthews, NC
- Licensed & Insured
- Warranty
- Serving Since 2012
Mon–Fri 8am–6pm · Sat 9am–4pm · Sun 9am–5pm (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
Appliances we repair
Experienced technicians serving Charlotte, NC and nearby areas.
Brands We Service:
Brands serviced: Whirlpool, Samsung, Kenmore Elite, DCS, GE Monogram, GE, Scotsman, Hoshizaki, Manitowoc, Sub-Zero, Wolf, Viking, Thermador, Bosch, Bertazzoni, Dacor, Marvel, GE Profile, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Electrolux, Jenn-Air.
How it works
Three steps from your call to a working appliance.
- 1
Book your appointment
Call or book online and pick an arrival window. Same-day slots are often available.
- 2
Professional diagnosis
A certified technician arrives, finds the fault and quotes the repair up front. The diagnostic fee is waived when you approve the work.
- 3
Repaired, usually same visit
Most repairs finish on the first visit with parts carried on the van.
For residents of Matthews, NC, maintaining the integrity of high-end refrigeration and ice machines is crucial, and Quick Reliable Appliance Repair is your dedicated local expert for Scotsman appliance repair. Since 2017, our team has been committed to providing exceptional service throughout the Charlotte metropolitan area, including Huntersville, Mooresville, Concord, and Matthews. We understand that Scotsman ice machines and refrigeration units are an investment, often found in discerning households and commercial kitchens alike. Our technicians possess the specific knowledge required to service these premium appliances, ensuring they operate at peak performance. While Scotsman is a brand we frequently service, our expertise extends to other luxury brands such as Sub-Zero, Wolf, Viking, Thermador, and Miele, reflecting a broad capability in handling sophisticated kitchen equipment. We pride ourselves on a transparent pricing model, where our service call fee is clearly communicated upfront and is always applied towards the cost of your repair, ensuring no hidden charges surprise you. For homeowners in affluent areas like the desirable neighborhoods within Matthews, a reliable Scotsman unit is often a standard feature, and we are here to ensure its longevity. Our commitment to the Matthews community means prompt, reliable service is always a priority, especially given the prevalence of same-day service options and availability on weekends. We also extend our repair services to commercial kitchens, recognizing the critical role these appliances play in high-volume food service operations.
Updated
Our trucks & technicians
Common Scotsman appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Ice machine not producing ice
This is a common issue where the Scotsman unit fails to make ice, or produces significantly less ice than usual. It can be due to various internal or external factors affecting the freezing cycle.
Poor ice quality
Users may notice the ice produced is cloudy, hollow, or has an off-taste or odor. This can indicate problems with water filtration, mineral buildup, or sanitation issues within the machine.
Machine is noisy
Unusual sounds such as grinding, buzzing, or excessive rattling can signify problems with the water pump, fan motor, or ice harvest mechanism. These noises often point to a component in distress.
Water leaks
Leaks can occur from various points, including water supply lines, drain hoses, or internal components like seals and water pumps. Prompt attention is needed to prevent water damage.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical concerns
If you notice any signs of electrical issues, such as sparks, burning smells originating from the unit, or tripped breakers that repeatedly reset, cease operation immediately and call for professional service.
Significant water leakage
While minor drips might be simple fixes, a continuous or large volume of water leaking from the ice machine can indicate a serious plumbing issue or a burst component, requiring immediate professional attention.
Scotsman Appliances We Repair in Matthews
Common Scotsman Issues We Fix in Matthews
Scotsman Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Scotsman OEM parts used on every repair to maintain appliance integrity and warranty status.
Specialty Scotsman Service in Matthews
Premium SpecialtyZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
Why Choose Quick Reliable Appliance Repair?
What Charlotte, NC says about us
4.8based on 179 Google reviews
Israel Cortes3 months ago
Quick response to my service request, called back in minutes. When the tech Alex arrived, quickly diagnosed the issue, provided a quote and even showed me the part prices. Replaced the bad parts and tested it out. Couldn’t really as for…
Mirta F Gonzalez4 months ago
I highly recommend this company. Alex did an excellent job. Alex was very nice and respectful. He left the are spotless clean and dry. I highly recommend him to do any repairs on your appliances. Thank you Alex for a great job
Mirta Gonzalez4 months ago
QRAppliancerepair was recommended by my neighbor. Alex was very pleasant to chat with. He was very respectful and very polite. Alex showed me what the problem was, gave me a price and once I approved it he started to work on it right away.…
Hours of Operation(all times EDT)
Scotsman Service in Other Cities
Common Problems We Fix
Serving Charlotte, NC and nearby
Request service from Quick Reliable Appliance Repair
Tell us what's wrong and pick a time — we'll confirm your appointment fast.
Service call $99 — waived when you proceed with the repair
Frequently Asked Questions
Do you repair Scotsman?
Yes, we expertly service Scotsman ice machines. Our technicians have extensive experience with this brand and are well-equipped to handle a wide range of issues to keep your Scotsman producing quality ice.
How fast can you come?
We offer same-day service for urgent Scotsman repairs in Matthews. Our goal is to address your ice machine needs promptly, minimizing disruption to your household or business operations.
What areas do you service?
Our service area includes Matthews, Charlotte, Huntersville, Concord, and Mooresville. We are committed to providing timely and efficient Scotsman repair services throughout these communities.
How does your pricing work?
We offer transparent pricing for all Scotsman repairs. A service call fee applies, but this diagnostic fee is credited towards the total repair cost once you approve the work. You will receive a clear quote before any repairs commence.
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Other appliance services in this city
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Scotsman or its parent manufacturer.Scotsman and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.