Quick response to my service request, called back in minutes. When the tech Alex arrived, quickly diagnosed the issue, provided a quote and even showed me the part prices. Replaced the bad parts and tested it out. Couldn’t really as for much more.

Stove Burner Not Working?
Why isn't my stove burner working? Common causes, what you can check, and when to call our licensed and insured technicians.
Licensed & Insured
Serving Since
Warranty
Mon–Fri 8am–6pm · Sat 9am–4pm · Sun 9am–5pm (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC Service
2012
Serving Since
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
A stovetop burner that suddenly stops working can be a real inconvenience, especially when you're trying to get a meal on the table here in Charlotte. Whether it's an electric coil that's gone cold or a gas burner that won't ignite, it's important to understand what might be happening. This page will walk you through some of the common reasons why your stove burner might not be functioning, offer a few simple checks you might be able to do safely yourself, and help you decide when it's time to call in the experts at QR Appliance Repair to get your cooking back in order.
Common causes of stove burner not working
Clogged Burner Ports
minorCan DIY checkFood debris or grease can build up and block the small holes (ports) where the gas or electricity comes out, preventing the burner from igniting or heating properly.
Faulty Igniter (Electric or Gas)
importantPro recommendedThe igniter is responsible for creating the spark (gas) or providing the heat (electric) to light the burner. If it's dirty, damaged, or not receiving power, the burner won't light.
Damaged Burner Assembly
importantPro recommendedThe burner itself, whether it's an electric coil or a gas burner head, can become damaged, warped, or corroded, leading to poor connection or inability to heat/ignite.
Electrical Supply Issue
criticalPro recommendedFor electric burners, a tripped breaker, loose wiring, or a faulty power supply connection can prevent the burner from receiving power.
Gas Supply Issue (Gas Stoves)
criticalPro recommendedA problem with the gas valve, regulator, or the main gas supply to the appliance can prevent gas from reaching the burner.
Faulty Infinite Switch or Control Knob
importantPro recommendedThe infinite switch (for electric) or the control knob mechanism (for gas) regulates the heat level and ignition. If these components fail, the burner may not function at all.
Quick checks you can run safely
- 1
Check Other Burners
Test all other burners on the stove. If only one burner is affected, the issue is likely isolated to that specific burner or its immediate components. If multiple burners are out, it could be a larger supply issue.
- 2
Inspect Burner Ports (Gas Stoves)
Look closely at the small holes around the burner head. Use a straightened paperclip or a small needle to gently clear any visible debris or food particles. Ensure the burner cap is seated correctly.
Safety: Ensure the burner is completely cool before attempting to clean. - 3
Check Electric Burner Connections
For electric coil burners, ensure the coil is fully seated in its socket. Sometimes, a slightly dislodged coil can prevent heating.
Safety: Ensure the burner and socket are completely cool and the appliance is unplugged before checking connections. - 4
Verify Power Supply (Electric Stoves)
Check your home's circuit breaker panel to see if the breaker for the stove has tripped. If it has, reset it. If it trips again immediately, do not attempt to reset it further.
Safety: Be cautious when working near the electrical panel. If unsure, consult a qualified electrician. - 5
Check Gas Shut-off Valve (Gas Stoves)
Locate the gas shut-off valve behind the stove and ensure it is in the 'on' position (usually parallel to the gas pipe).
Safety: Do not attempt to adjust or repair the gas valve itself.
When to call a pro right away
Burner emits no heat or spark, and other burners work fine.
This often indicates a problem with the burner's igniter, heating element, or control switch, requiring professional diagnosis and repair.
Multiple burners are not working, or the entire stove is unresponsive.
This suggests a potential issue with the main electrical supply, gas supply, or a major internal component, which can be dangerous to investigate without proper training.
You smell gas.
A gas leak is a serious safety hazard. Immediately turn off the gas supply valve if you can safely do so, ventilate the area, and leave the premises. Do not operate any electrical switches or appliances. Call for professional service from a qualified technician or the gas company immediately.
The burner glows red but produces no heat (electric) or sparks but doesn't ignite (gas).
These symptoms point to internal component failure (like a faulty infinite switch or gas valve) that requires expert diagnosis and repair to ensure safety and proper function.
Saw a red flag above? Don't wait.
Same-day service. transparent service-call pricing (applied to repair) — applied to your repair.
Error code on your display?
Look up your brand's error codes for stove burner not working — we cover the most common codes for each brand we service.
This page provides general diagnostic guidance for stove burner not working. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
I highly recommend this company. Alex did an excellent job. Alex was very nice and respectful. He left the are spotless clean and dry. I highly recommend him to do any repairs on your appliances. Thank you Alex for a great job
QRAppliancerepair was recommended by my neighbor. Alex was very pleasant to chat with. He was very respectful and very polite. Alex showed me what the problem was, gave me a price and once I approved it he started to work on it right away. Alex did an outstand…
Alex did a great job fixing my Maytag washing machine. He came and diagnosed it in under 20 minutes, and came back and fixed it within the same day! Would recommend, they provide quality affordable service.
Oleksandr did a great job repairing my washing machine. Everything was done carefully and professionally. Thank you so much!
Hours of Operation(all times EDT)
Appliance Down? Instant SMS & Email Confirmation.
Quick Reliable Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.
